Provides information in person and via phone regarding products and services of merchandise locations within the park.
Greets guests in store and assists with purchasing decisions.
Stocks shelves, counters, tables, and display racks with merchandise.
Uses cash register to efficiently complete customer sales transactions.
Receives payment of cash, credit card, or traveler's checks and processes accurately.
Maintains overall cleanliness of assigned location.
Monitors the location to avoid and/or detect theft.
Demonstrates, creates, and sells merchandise to individuals utilizing product knowledge.
Displays merchandise, suggests selections that meet the guest's needs, and emphasizes selling points of article.
Receives and retrieves boxed stock into or from the stockroom/understocked areas for retail display and sales promotion.
Wraps or bags merchandise for customers.
Stamps, marks or tags price on merchandise.
Follows proper storage requirements of equipment and supplies.
Completes refunds and returns.
Completes paperwork in an accurate and timely manner.
Writes up and disposes of all non-saleable (damaged) merchandise.
Trains and/or retrains associates on cash registers, policies and procedures.
Supervises, trains, and disciplines a staff of 10-25 associates.
Maintains cleanliness in stockrooms.
Orders stock from the warehouse to maintain adequate supply of merchandise in stores.
Ability to work with other people.
Provides guest service according to Cedar Fair standards when serving the guest or working with subordinates, including initiating guest interactions, answering questions and giving directions.
Maintains cleanliness and safety in assigned work area and performs all duties in compliance with Cedar Fair Safety guidelines and requirements and reports all unsafe or unusual conditions to supervision.
Meets scheduling availability requirements, including nights, weekends, and holiday periods to meet business needs.
Meets Cedar Fair's attendance requirements as outlined in Cedar Fair's attendance policies.
Adheres to Cedar Fair's Rules of Conduct including specific costuming and grooming standards as outlined in Employee Guidelines and other park/division specific policies and procedures.
Other duties may be assigned.