Employer is seeking a dynamic forward thinking Operations Manager 3/Assistant Director for Moses Cone Memorial Hospital located in Greensboro, NC. As Cone Health’s flagship, Moses Cone Memorial Hospital is the largest and most comprehensive medical center within our five-county region. Moses Cone Hospital is a 541-bed teaching hospital and referral center. This position will manage 6 managers, and 160 hourly staff. Moses Cone is in the process of several projects that will improve the patient experience which include several renovation projects and the creation of a better 195,000sq ft. women’s and children’s addition.
The ideal candidate will have prior Environmental Services/Custodial experience in a healthcare/hospital environment. Exceptional communication, interpersonal, and technical skills are necessary as well a proven track record of process improvement with measurable outcomes. Must have the ability to handle multiple priorities at once in a fast paced environment. Seeking individuals that want to make a difference in patient satisfaction, patient throughput, employee engagement and training. This position is primarily a mid-shift position with flexibility to work some mornings or evenings as necessary, some weekends and holidays are required. This position reports to a General Manager on - site.
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Provides management oversight for Environmental Services exempt and non-exempt level staff (client and/or Employer employees) in the delivery of Employer Environmental Service Programs. Ensures Environmental Service programs are in place and functioning according to design to consistently meet all company, client, and regulatory requirements.
Key Duties-Establishes a safe work environment for clients, customers and staff by ensuring equipment safety and compliance with Sodexho safety and loss prevention programs and by providing safety-related training and equipment inventory and maintenance.
-Assumes GM responsibilities and authority in his or her absence
-Supervises day-to-day work activities by delegating authority, assigning and prioritizing activities, and monitoring compliance to operating standards.
-Ensures compliance with application of all Employer Quality Assurance and Regulatory standards within the contractually agreed upon scope of services.
-Establish and/or adhere to defined operating standards, develops and implements quality improvements and ensures direct reports and staff adhere to the standards and expectations.
-Assists with Management of Environmental Service budget by ensuring full compliance to established operating standards, monitoring costs (e.g. labor, inventory, equipment, and material), and taking corrective action as needed.
Qualifications & Requirements
Basic Education Requirement - Bachelor’s Degree Basic Management Experience - 3 years Basic Functional Experience - 3 years of work experience in Housekeeping, Environmental or Custodial ServicesEmployer is an EEO/AA/Minority/Female/Disability/Veteran employer.
Location/Region: Greensboro, NC (US)